Location: Nationwide
Client: Leading National Fibre Network Provider
End User: Businesses and Consumers Nationwide
Sector: Fibre Network Infrastructure
Products/Services Used:
- 24/7 Generator Maintenance Services
- Remote Monitoring
- Bi-Annual Preventive Maintenance Visits
- All-Inclusive Callout Service Agreement
- Skilled Technicians and Engineers
- Customised Maintenance Plans
Client Overview
Our client is a leading national fibre network provider operating across 190+ sites. They deliver high-speed connectivity to businesses and consumers, relying on resilient power infrastructure to maintain continuous service availability. Their operations are critical to maintaining seamless communication and connectivity for customers across the country.
Client Challenge
Ensuring uninterrupted power across a vast network of critical sites is essential for the client. They required a maintenance partner capable of servicing multiple key assets, including:
- Generators (backup power systems)
- ATS Panels (automatic transfer switches)
- Fuel Polishing Equipment (to maintain fuel quality and prevent generator failure)
Additionally, the client sought a solution to mitigate risks during major servicing of their generators, as any downtime could impact service delivery. They also wanted to bolster their emergency power resilience with a rapid-response backup solution.
Our Solution
We provided a tailored, full-service power maintenance package, covering:
- Comprehensive Generator & ATS Maintenance – Regular servicing and testing to ensure reliability across all 190+ sites.
- Fuel Polishing & Management – Preventative maintenance to keep fuel clean and prevent contamination-related failures.
- Temporary Generator Deployment – During major servicing of the client’s assets, we supply a backup generator to maintain uptime in case of unexpected issues.
- Emergency Generator Deployment (Power Call) – On-demand generator call-out service with guaranteed availability. This service enhances their contingency planning strategy, ensuring uninterrupted operations and peace of mind when it matters most. Click here to find out more.
Results & Business Impact
- Zero Service Downtime: By supplying temporary generators during major servicing, we have eliminated power disruption risks across the client’s network.
- Enhanced Resilience: Power Call provides emergency response backup, ensuring unmatched business continuity and minimal disruption.
- Streamlined Maintenance: Our proactive maintenance approach has helped prevent equipment failures, reducing unplanned callouts and repair costs.
- Strengthened Partnership: Based on our success, we are now in discussions to expand our remit to include air conditioning maintenance, further supporting the client’s mission-critical infrastructure.
Trusted Partnership & Future Growth
For over 10 years, we’ve been a trusted partner to this leading national fibre network provider. Through our ongoing collaboration, we’ve delivered specialist power solutions, proactive maintenance, and emergency response support. This long-standing relationship is a testament to our reliability, technical expertise, and commitment to operational excellence. As we continue to explore further service integrations, we remain dedicated to powering, protecting, and optimising the performance of their national fibre network.
Why Choose Shenton Group?
At Shenton Group, we offer comprehensive power support solutions for industries reliant on critical infrastructure, such as fibre network providers, utilities, and more. Our experience and 24/7 support ensure you always have access to reliable, scalable power solutions.
- Nationwide Coverage – Serving clients across the UK, ensuring consistent power solutions no matter the location.
- Emergency Response Backup – Our Powercall service ensures your business remains operational during emergencies.
- Proactive Maintenance Plans – Customised generator maintenance and fuel management to prevent failures.
- Tailored Solutions – From temporary generator deployment to emergency power support, we cover all your power needs.
Ready to power your infrastructure with confidence?
Partner with a trusted expert in reliable, resilient power solutions. Contact our team today for a free consultation and discover how we can keep your operations running smoothly, no matter what.