generators and ups

Power Call

Power Call is a nationwide emergency call-out generator network with guaranteed response to contracted sites 24/7/365.

100 minute average response time!

Power call is the most cost-effective guaranteed solution to prolonged power cuts. Issued for a fixed monthly fee, emergency call-outs for power-cuts are unlimited and included free of charge. This service provides you with a reliable back-up power solution without the large outlay for a permanent on-site generator.

Whether you are responsible for a care home or mobile network, SME or a private property, this concept has been priced to ensure that budget doesn’t stop you having the power security you require.

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We are so confident of fulfilling our contractual commitment to you, that should we fail to have a generator available, your total Retainer Fee for that site for that year will be refunded.

Key Benefits:

  • Fixed monthly fee
  • Unlimited emergency call-outs
  • National coverage
  • 100 minute average response time from notifying us to an engineer arriving on your site
  • Dedicated fleet of generators committed only to Power Call contract holders
  • Cost savings – an alternative solution to having an on-site generator


network control

Our 24/7/365 network control room is always on hand to take your emergency call.


Strategically placed depots around the UK ensure the fastest response times.


A weatherproof plug and socket provide fast and safe connection to your premises.


A manual changeover switch allows selection between mains power and generator.

How does it work?

Site Registration involves the installation of a ‘plug-and-play’ manual generator connection and changeover system. Our UK based network control room manages all call-outs, co-ordinating the operation from start to finish 24 hours a day, 365 days a year.

Our trained engineers take care of the whole service from delivery, connection, refuelling, and collection of the generator.

With Power Call, we are now confident that the Council is able to fulfil its requirements under the Civil Contingencies Act 2004 with an effective power security plan
District Council

See others who have benefited

For more information regarding our products and services, please contact the Shenton Group customer support team

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