Shenton Group provides five types of maintenance plan
|UPS||Maxicare Plus||Power Care Premier||Power Care 24||Power Care||Power Care Lite|
|Preventative maintenance visit (8am – 5pm)**|
|24/7 Emergency response***||4 hr*||4 hr*||4 hr*||8am – 5pm*|
|24/7 technical support||8am – 5pm||8am – 5pm|
|Remote monitoring (on selected models)|
|Free Firmware (on selected models)|
* To ‘Red Alert’ Situations. A ‘Red Alert’ is defined as – A failure of the UPS system following a genuine and extended mains power supply failure.
** Visit in normal working hours. Out of hours chargeable as extra (additional service visits charged as extra).
*** Excludes batteries and capacitors.