Shenton Group provides five types of maintenance plan
| UPS | Maxicare Plus | Power Care Premier | Power Care 24 | Power Care | Power Care Lite |
|---|---|---|---|---|---|
| Preventative maintenance visit (8am – 5pm)** | |||||
| 24/7 Emergency response*** | 4 hr* | 4 hr* | 4 hr* | 8am – 5pm* | |
| 24/7 technical support | 8am – 5pm | 8am – 5pm | |||
| Remote monitoring (on selected models) | |||||
| Free Firmware (on selected models) | |||||
| Parts included |
* To ‘Red Alert’ Situations. A ‘Red Alert’ is defined as – A failure of the UPS system following a genuine and extended mains power supply failure.
** Visit in normal working hours. Out of hours chargeable as extra (additional service visits charged as extra).
*** Excludes batteries and capacitors.
