generators and ups

UPS Maintenance Contract

Uninterruptible power supplies (UPS) have consumable parts that will age with use.

If you do not maintain them parts will fail and will result in the UPS not being able to perform as required, leaving you vulnerable to power outages.

Fully functioning UPSs protect you from mains related power problems such as spikes and surges, and secures your power supply between loss of power from the grid and your generator starting up.

Benefits of a UPS maintenance and callout plan

  • Maintenance carried out to manufactures standards
  • 24/7 technical help and support
  • Guaranteed response time to emergency call-outs
UPS Maintenance Contracts

Shenton Group provides three types of maintenance plan

UPS Maxicare Plus Power Care Premier Power Care 24
Preventative maintenance visit (8am – 5pm)**
24/7 Emergency response*** 4 hr* 4 hr* 4 hr*
24/7 technical support      
Remote monitoring (on selected models)      
Free Firmware (on selected models)      
Parts included      

* To ‘Red Alert’ Situations. A ‘Red Alert’ is defined as – A failure of the UPS system following a genuine and extended mains power supply failure.
** Visit in normal working hours. Out of hours chargeable as extra (additional service visits charged as extra).
*** Excludes batteries and capacitors.

For more information regarding our products and services, please contact the Shenton Group customer support team

Services offered

Interested in remote monitioring? Available for all generators, CHP’s and UPS’s! Click here for more infomation

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