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Bank of Cyprus UK (Powercall)

Bank of Cyprus UK Contract’s with shentongroup’s Power Call Emergency Generator Service

Client: Bank of Cyprus UK

Location: London

Products & Services supplied: Power Call Emergency Generator Rental

Project Description

Overview
Together with all financial organisations, banks must have a reliable continuous power supply solution in place to ensure that all business systems maintain operation in the increasingly likely event of mains power failure.  Bank of Cyprus UK turned to shentongroup to provide an emergency generator solution that, in combination with an Uninterruptible Power Supply, now ensures reliable continuous power in the face of any break in mains electricity.

Problem
Security, lighting, communications, customer services and of course, data integrity, depend wholeheartedly on continuous power supplies.  Across the banking sector, time is money, and for Bank of Cyprus UK, complete independence from the increasingly unstable National Grid was a necessity.  With National Grid reserve power reaching it’s lowest levels in recent years, the prospect of mains power failure is one that the finance sector is now increasingly taking steps to safeguard itself against.

Bank of Cyprus UK was not hesitant to address an effective power management strategy.  However, in densely populated areas where space is at a premium, companies may not have the room to accommodate a standby generator and fuel tank, or simply may not have the budget.

Solution
Bank of Cypress UK selected shentongroup’s Power Call service.  A cost effective and space-saving solution, Power Call negates the need for large capital expenditure by providing a contract whereby a standby generator is supplied on an emergency callout basis.

Richard Meek, Strategic Director for shentongroup explains: “The solution we provided Bank of Cyprus UK means that the organisation will experience zero power down-time in the event of mains power failure.  When a power cut occurs, the Bank of Cyprus UK’s Uninterruptible Power Supply instantly steps in to supply battery backup power whilst Power Call’s 24/7 control room despatches a generator from a local depot”.

Upon arrival, the shentongroup engineer connects the emergency generator to a pre-fitted, weatherproof connection point and advises the customer to switch over to the generator.  An indicator lamp is fitted to the changeover switch to advise the customer when the mains power is restored.

Outcomes
Bank of Cyprus UK is now completely protected from mains power failure.  As their UPS instantly takes over in the event of power failure, shentongroup’s Power Call service ensures that the company has emergency power in situ and connected up within a target time of less than one hour, with shentongroup providing a guaranteed commitment of just three hours.

Since it was launched in January 2005, Power Call has received a large number of responses and orders from companies across a wide range of market sectors, as well as financial, and includes; comms networks, FM companies, healthcare organisations, SME’s, local authorities and nationwide multi-site applications.  With the demand for emergency power set to grow at 7% per annum over the next five years due to increasingly extreme weather and a less secure mains power supply, shentongroup is on-hand to protect companies, just as it does Bank of Cyprus UK.

About shentongroup
shentongroup is the UK’s leading technical expert in standby power, uninterruptible power supplies, and combined heat and power supplies. The company provides power solutions to organisations spanning a broad array of industries that rely on continuous power supplies and includes; education, finance, telecoms, healthcare, manufacturing, retail, IT, government, utilities, and sport and leisure.

Providing emergency power generator access 24 hours a day, 365 days of the year through a nationwide network of power generator engineers and depots, shentongroup’s Power Call aims to have a generator on-site and running within one hour of a power failure. shentongroup’s record for delivering an emergency standby generator is just 23 minutes and the company is so confident of it’s response times and efficiency that it guarantees generator power within three hours – or your money back.

Uninterruptible Power Supply (UPS) Systems , complete with Automatic Mains Failure (AMF) Panels, also referred to as Automatic Transfer (ATS) Boards, monitor the incoming AC mains supply. With no break in power, the UPS activates the standby power supply when mains power fails.  When the mains supply returns, the AMF Panel controls a return to the mains supply.

shentongroup’s standby generator range includes single and three phase generator solutions, ranging from 10kVA to 3.2MVA.  All include a full range of weatherproof canopies to meet sound attenuation levels; proven industry-leading control systems and switchgear hardware; integral bunded base-frame fuel tanks and fuel management systems; containerised modular solutions; custom built drop-over acoustic canopies; and skid-mounted ‘open’ sets for specific applications.

To understand what the best emergency power solution for your business is, download our whitepaper – How important is power continuity to your business?

About Bank of Cyprus UK
Bank of Cyprus UK has operated in Britain since 1955 and provides a wide range of personal and business banking services.  The company prides itself on its clear and straightforward approach, looking after savers by offering consistently competitive rates of interest, the deposits from which it lends to UK small and owner-managed businesses, offering them a responsive, flexible and enduring banking relationship.

Download a pdf version of this case study here.

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