24/7 Emergency Call-Out

Shenton Logo
Home » Products & Services » Power Call
Emergency generator
shenton call centre

Power Call – Emergency Generator Call-out Support

Shenton Group’s Power Call service guarantees rapid emergency generator deployment to keep you powered during unexpected outages. Available 24/7, 365 days a year for complete peace of mind.

What Is Power Call?

Power Call is subscription-based emergency generator call-out service designed for organisations and private homes that cannot justify the cost of a permanent standby generator but still need a reliable emergency power plan.

Why Choose Power Call?

  • 24/7 Nationwide Coverage – Always available when you need us.
  • Guaranteed Response Times – Power within the hour in most cases.
  • Cost-Effective Protection – Avoid the expense of a permanent generator.
  • Priority Support – Subscribers receive guaranteed emergency response.
  • Expert Installation & Maintenance – Delivered by the UK’s leading power specialists.
  • Full coverage, no unexpected costs – Unlimited call-outs for a set monthly fee

Don’t wait for a power crisis
Secure your emergency power solution today

Contact Us

Who Is Power Call For?

Power Call is perfectly suited for scenarios that require a back-up power solution or disaster recovery plan, where back-up power is not needed immediately. With our monthly subscription, you can expect to be up and running again in around 100-300 minutes.

  • Healthcare providers – Residential care homes and clinics that can maintain patient safety during a short delay.
  • Telecoms – Sites with battery backup or UPS systems that bridge the gap until the generator arrives.
  • Retail & hospitality – Businesses that can temporarily suspend service without major impact.
  • SMEs & offices – Organisations that need resilience without permanent infrastructure.
  • Compliance-driven sites – Facilities that must meet continuity standards but can tolerate a short outage.
  • Private Homes – That can afford a short break in power but do not want to withstand long outages.

How Power Call Works

Step 1: Subscribe to Power Call
Sign up for guaranteed emergency power support. Registration is quick and easy, giving you peace of mind that help is always available.

Calling

Step 2: Prepare Your Site
A weatherproof plug and socket are installed at your building to ensure fast and safe generator connection when needed.

Power Call Plug

Step 3: Call During an Outage
Our 24/7/365 Network Control Room is always ready to take your emergency call. With strategically placed depots across the UK, we guarantee the fastest possible response times.

Shenton Group Call Centre

Step 4: Rapid Deployment
We deliver and install your generator quickly to get you back online without delay. With prompt collection arranged when your power is restored, we ensure a smooth, hassle-free service.


Benefits for Your Business

  • Business Continuity – Keep operations running during outages.
  • Protect Critical Systems – Safeguard IT infrastructure and sensitive data.
  • Maintain Customer Trust – Avoid service interruptions and reputational damage.
  • Compliance Assurance – Meet resilience and continuity obligations.
  • Financial Security – Prevent costly downtime and lost revenue.
  • Peace of Mind – A guaranteed plan for emergencies.

What our clients say…

  • D

    District Council

    With Power Call, we are confident that the Council can meet its business continuity and resilience obligations under the Civil Contingencies Act 2004 through an effective and reliable power security plan.
  • M

    Manager – Wireless Network Distributor

    Shenton Group has done an amazing job. Now we can maintain continuity when powercuts occur as lighting, IT equipment, telephones, heating and air conditioning are all supported by the UPS and the Power Call service. We are extremely impressed with the company and its service, support and expertise.
  • I

    IT Manager – Solicitors

    As an IT Manager within a busy solicitors’ practice, uninterrupted power is critical to our systems, data access, and client service. Although power outages are infrequent, Power Call provides a cost-effective and reassuring solution that ensures full business continuity if the worst should happen. Their service gives us confidence that, in the event of an … Continued
    Case Studies

    FAQ’s about Power Call

    Our Latest News

      See All News