Product Information

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Frequently Asked Questions

These questions are often asked by customers about Celtaire.

The answers given are not intended to be highly scientific but a useful rule of thumb. If you want to be sure and get accurate information about your specific circumstances please contact us.

Can I get heating & cooling from the same system?

Yes. All models now come in heating/cooling option. We recommend you purchase a heating/cooling option whether you need it or not, as it is not a lot more money and gives you backup should your boiler heater system fail.


Why shouldn’t I buy one of those systems I can install myself?

We seriously recommend that you do not buy these units, and it is not just because we want your business. The main reason is the dangers of dealing with refrigerant if you are not trained to do so. The cost of living with refrigerant burns, far out ways the savings made by purchasing these systems.


There are so many different makes. How do I know which make to purchase?

Although there are many different manufacturers, there will only be a few that will meet your criteria. When we carry out a site survey, we will ascertain what amount of money you wish to spend and select our manufacturer accordingly.


How can different manufacturers prices vary so dramatically?

Air conditioning is one product where you can honestly say you get what you pay for. Manufacturer’s quality’s can vary hugely, even down to the quality of plastic used, and the reliability of the unit. We recommend you buy the very best you can afford.


Do I have to have one of those outdoor units for every indoor unit?

No. New systems on the market are designed so that one external condenser can control a number of indoor units. This can help to minimise the external impact on the building.


How long will it take to install an air conditioning system?

The time taken to install an air conditioning system can vary according to the type of system required, but would average between 1-2 days per system.


Do I need planning permission to have an air conditioning system installed?

We are told that different planning authorities can vary their answer to this question. If in doubt it would be best just to confirm with your local council.


Do I have to have the windows closed when I have my air conditioning running?

Yes, we do recommend it. The system will run until it reaches the required temperature and then switch itself off. To guarantee you get a suitably chilled room, keep your windows closed.