Single and three-phase Standby Generators require a service every 6 months to ensure optimum performance. shentongroup offer a full maintenance service and a variety of packages that can include standard and major services, plus additional extras, dependant on your needs. For extremely power-critical organisations, the Maxicare Plus program includes services, all parts and consumables and provides 24/7, 4 hr emergency response and technical support. In addition, shentongroup’s HawkEye 2 remote monitoring system constantly analyses a number of vital generator parameters, identifying any potential problems well before they pose a threat to the generator’s operation. shentongroup Engineers are able to address any issue, repairing or replacing any compromised parts. HawkEye 2 also sends the client reports over SMS and the Internet, providing understanding and enhanced peace-of-mind.
Maintenance contract bolt-ons can include refuelling, load bank testing and fuel polishing. As well as Standby Generators, UPS systems and HV and LV switchgear also needs to be maintained in order to guarantee optimum performance. As with Standby Generators, UPS maintenance contracts range from Power Care Lite, through to Maxicare Plus, guaranteeing a 4hr response time, 24/7, with technical support, parts and remote monitoring on selected models.
One particular client has found our flexible maintenance packages very beneficial…
“I am a Facilities Manager within the Healthcare sector and I have been with shentongroup for over 7 years now. Through out that time they have been very helpful and thorough. I have a Powercare24 maintenance contract. All call outs are included within the monthly amount we pay as well as all consumables.”
This particular client over the years has saved hundreds of pounds, decreased the lead time on parts, fixes and minimal down time of their machine.
To find out more information on what type of maintenance contract is right for you, get in contact today and talk to the UK’s leading technical experts.