On the whole your company have done extremely well paying on time and when asked to do so. We thank you for this.
On this basis and to make future trading easier between ourselves, I have set up a meeting with my Director to discuss increasing your credit limit (among other accounts). Once I have an answer on this, I will of course be back in touch.
On behalf of myself and our company, we thank you for your business and hope to look forward to working with you more this year. My contact Lorna is a pleasure to work with, and she is an asset to your business.
I can’t emphasis how happy we are with the professional and extremely quick manor everything has been dealt with.
Shenton are very reliable, we often see many different engineers with them being a much larger company, but they are all very friendly and professional, we are very confident in their support. The engineers representing their company are always highly professional, capable and a pleasure to be around. I have regular contact with Teri Phillimore (Service Co-ordinator). She is always polite and has excellent organisational skills. Nothing is too much trouble for her and she has always been able to find answers to our queries. Paperwork is always quick to be sent through and is also very detailed. I have had no problems arranging visits at our convenience and find that they are flexible to accommodate our needs. Shenton Group make our custom feel valued and I have no negative feedback.
Generator picked up, thank you for all your help and the generator has been a god send.
I would just like to pass on from both Mike, and myself our appreciation, and sincere thanks to you and the rest of Shenton Team.
During the evening, and our day spent factory testing the whole ethos of the group shone through, and for QVC it is a real pleasure to be working in conjunction with Shenton.
From our initial welcome and then meeting the rest of the team during the course of the day we were made to feel at home, and part of the process, with nothing too much trouble.
Thanks again and we look forward to speaking to you both in the near future.
Thank you very much for your help. Shentons provided a very good, fast service.
Many Thanks Shirley. Excellent job all round
Please can you pass on my thanks to the engineers for their professionalism in making the evening a success.
I can’t thank you and your team enough for your help with the generator over the weekend.
It was the one single thing that I could worry about the least (apart from where to find the fuel gauge!). It was easy to deal with you, the generator was delivered on time, a lovely piece of kit, worked perfectly, was collected on time etc.
…I will use your firm again and will recommend you to anybody for honest and reliable service…
Thank you to those involved in arranging the CPD carried out at our office yesterday.
We found this CPD on CHPs to be very informative, and the presenter Marcus Dodswoth was very knowledgeable and approached the CPD with great professionalism and enthusiasm.
Dear all, I am pleased to announce that ****** have successful handed over the ******* project within our contract date. It is a massive achievement and I would like to take this opportunity to thank you all for the time and effort you have all put in. I’m sure we would of not achieved it without you.
Please can you pass this email onto all who was involved, including your bosses to show that your hard work was recognised within *******.
Look forward to completing the next one with you …wherever that is :-)
James, today’s training went well. Please let your mangers know Alex continued to be very thorough and professional when carrying out his work.
Your Engineer was on time and he called me directly for accurate location details. He was well mannered, informative and didn’t waste any time so he was done collecting data and completed his minor service works quickly so allowing me to undertake the monthly test without too long a delay.
All in all this was a good experience so please keep this up on future visits…
Just so you know there wasn’t any issues with the generator and working with Alex was a pleasure. Found him very patient, understanding and helpful.
Hi Julie, Thank you for your help today. This is the first time we’ve had a problem with our generator and I was reassured by the quick response.
I’ve now completed the project to upgrade the datacentre UPS/generator and handed over…
…I should like to thank you and all of your colleagues for your hard work in helping us achieve a great result.
I just wanted to send an email with the feedback from attendees for the Combined Heat & Power CPD yesterday.
Staff have said it was an excellent example of what a CPD session should be (by all accounts they have had some rather poor one’s in the past) and they asked me to feed this back to you and the presenters. Many thanks for the informative session :-)
Good afternoon Terry,
I just wanted to pay you an email to give out thanks for the work yourself and Shenton have done with regards to Saturday’s UPS install here at ***********.
The Saturday works went ahead as planned and on schedule at 7am our side and by 8am Dan, Callum & Vic had the previous system powered down and were well on their way to physically removing the system from site.
We ourselves were onsite until 10:30pm to remediate some IT issues but in terms of the install, planning and logistics we were completed for 18:00. Again I’d like to thank yourself, Ken and the chaps for a smooth delivery.
Brilliant Stuff Stephanie and you are welcome, I must say you guys have always helped us in a crisis and that counts for a lot…
…As usual let me known when you have a team ready for the Hawkeye installation.