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shentongroup Provides Standby Power Solution for Private Rural Property

Client: Private residence

Location: West Sussex

Products & Services supplied: Standby generators Generator maintenance contracts AMF panels

Project Description

Overview
A private residence in rural West Sussex experiencing regular power cuts required continuous power supplies to the main building, as well as power to a specialised aquarium. Working to a tight deadline in the run-up to Christmas, shentongroup provided a continuous power solution comprising a 33kVA standby generator with a 100A 3ph AMF Panel, fully supported by a generator maintenance contract.

Problem
Increasingly depleted National Grid reserve power supplies mean that many more rural properties will experience blackouts.  This was the case for a private client whose residential property is located remotely and at the end of a power line, thus compounding their issue of regular power cuts.  In most cases, properties located towards the end of power lines suffer more frequent power failures.

The client’s main priority was a reliable power supply for marine aquarium installations.  However, Christmas was fast approaching, and with power requirements heightening for heating, lighting, as well as power for cooking to feed Christmas guests, the client opted to put the whole house on the system.  This left a window of just under one month for installation and operation of the new diesel generator system.

shentongroup Managing Director, Jody Meek added; “An additional challenge for the client lay in the property being located within woodland grounds.  On top of regular power cuts, falling trees during storms were damaging power lines.  shentongroup is highly proficient with the diesel generator solution we recommended and subsequently installed, and we strive to work tightly to client deadlines.  This project was no exception”.

Solution
To manage the peak demand of the house, shentongroup installed a 33kVA Generator with a 100A 3ph AMF Panel, a size that can also be used to support smaller sized commercial properties. This option provides an output of 50amps a-phase on a 3-phase power supply.

The generator dimensions for this project were 2.4m long x 1.1 wide x 1.8 high. Installed near the driveway of the property, the fuel tank in the base of the generator was sized to allow for 31 hours of use. The generator needed to fit on a pre-cast concrete slab, hidden by a brick built wall. By client request, cabling had to be run in trenching and hidden from view, thus maintaining the rural aesthetic of the property.

With the client’s Christmas deadline in mind, receiving the order on the 15th November, shentongroup manufactured, supplied, installed and fully commissioned the system by the 20th December.

In addition to the backup generator solution, the client opted for peace of mind with a shentongroup generator maintenance contract, providing a 24 hour, seven days per week emergency response service.

Outcomes
Having successfully installed the backup generator and AMF panel to satisfy the client’s Christmas deadline, the client’s property, including marine aquarium, enjoyed continuous power supplies throughout and beyond the Christmas period.

It was noted that, in the two weeks over the Christmas period, the generator had run for around 100 hours (4.2 days), providing continuous power to keep the house lit and its occupants warm and fed.

shentongroup’s Jody Meek commented; “It was of course a very timely installation and project.  As was the motivational concern of the client, the property did indeed experience power cuts to National Grid power supplies over the Christmas period.  Without shentongroup’s solution, Christmas guests, and also the client’s aquarium, would have been without power for considerable amounts of time.”  Jody added; “With National Grid reserve power margins dropping to their lowest levels in recent years, both businesses and residential properties are looking to manage their own continuous power supplies in far greater numbers and shentongroup has a continuous power supply solution to suit all sizes of properties”.

The client now enjoys complete security from National Grid mains power failures, as well as the assurance of expert support from shentongroup’s generator maintenance service.

About shentongroup
shentongroup is the UK’s leading technical expert in standby power, uninterruptible power supplies, and combined heat and power supplies.  As well as residential customers, the company supplies a broad range of industries that rely on continuous power supplies, including; finance, healthcare, telecoms, manufacturing, retail, education, government, utilities, and sport and leisure.

shentongroup’s standby generators include single and three phase generator solutions, ranging from 10kVA to 3.2MVA.  British built to the highest safety standards, all are suitable for use as prime power or standby power supply usage.  All of shentongroup’s diesel generators include; a full range of weatherproof canopies to meet sound attenuation levels; proven industry-leading control systems and switchgear hardwear; integral bunded base-frame fuel tanks and fuel management systems; containerised modular solutions; custom built drop-over acoustic canopies; skid-mounted ‘open’ sets for specific applications.

shentongroup’s generator maintenance contracts guarantee peak generator performance.  With strategically placed depots throughout the United Kingdom, shentongroup’s network of technical engineers and support staff means that response times as low as 4 hours are provided, delivering some of the highest standards of uninterruptible power supplies and power generator servicing.

To find out more about standby power options, contact the shentongroup technical team on 0844 888 444 5 or request a site survey here.

Download this case study in pdf format here.

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