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Power Call Service Provides Cost Effective Standby Power Protection

Client: Selcoms Ltd

Location: Oxfordshire

Products & Services supplied: Uninterruptible Power Supply (UPS) Systems Power Call Emergency Generator Rental

Project Description

Overview
An award-winning company specialising in the distribution of best-of-breed wireless products required a cost-effective method of protecting itself from regular power outages.  shentongroup provided the company’s rural premises in Oxfordshire with an Uninterruptible Power Supply System, further supported by Power Call Emergency Generator Rental.

Problem
A common predicament for many UK businesses located in rural settings, power outages are a regular occurrence.  With the UK experiencing some of the lowest National Grid reserve power levels in recent years, the problem is unlikely to ease any time soon.

Selcom Ltd, now rebranded as Purdicom, have a rural location near Wantage, Oxfordshire.  It was suffering from regular power outages, sometimes lasting half a day meaning that Selcoms’ business was being severely affected.  Selcoms’ Hugh Garrod explained the initial steps taken to tackle the problem: “I investigated standby generators but found the cost to be thousands”.

Solution
shentongroup’s Strategic Director, Richard Meek, commented on the client’s requirements: “There is a continuous power supply solution for almost every size and type of business and shentongroup provided Selcoms with a cost-effective, yet reliable continuous power solution”.  Richard continued: “Not every company needs their own standby generators and we devised and delivered a solution that comprises an Uninterruptible Power Supply System, in conjunction with shentongroup’s Power Call Emergency Generator Rental service”.

When a power cut occurs, the 3kVA UPS system instantly steps in to supply battery backup power whilst Power Call’s 24/7 control room rapidly despatches an emergency backup generator from a local depot.  Upon arrival, the delivery engineer connects the generator to the pre-fitted connection point and advises the customer to switch over to the generator.

An indicator lamp is fitted to the changeover switch to advise the customer when the mains power is restored.

Outcomes
“shentongroup couldn’t have been more helpful” confirmed Hugh Garrod, and added that the solution “is costing us only a fraction of the amount of a standby generator over the three years of the contract”.

“shentongroup has done an amazing job”, added Hugh. “Now we can maintain continuity when power cuts occur as lighting, IT equipment, telephones, heating and air conditioning are all supported by the UPS and the Power Call service.  We are extremely impressed with the company and its service, support and expertise”.

The solution has saved Selcoms capital expenditure and the challenges of siting, maintaining and refuelling a standby generator.  However, the company can continue to work hard and in the knowledge that in the increasingly probable event of a power outage, there will be no break to their award-winning, market-leading business.

About shentongroup
shentongroup is the UK’s leading technical expert in standby power, uninterruptible power supplies, and combined heat and power supplies. The company provides power solutions to organisations spanning a broad array of industries that rely on continuous power supplies and includes; finance, telecoms, IT, healthcare, manufacturing, retail, education, government, utilities, and sport and leisure.

shentongroup Uninterruptible Power Supply (UPS) Systems, complete with Automatic Mains Failure (AMF) Panels, also referred to as Automatic Transfer (ATS) Boards, monitor the incoming AC mains supply and with no break in power, activate the standby power supply when mains power fails.  When the mains supply returns, the AMF Panel controls a return to the mains supply.

Power Call, shentongroup’s standby emergency generator rental service is the ‘Power within the Hour” service that more and more companies are turning to.  With the demand for emergency power set to grow at 7% per annum over the next five years, due to increasingly extreme weather and a less secure mains power supply, shentongroup is finding a high demand for its Power Call service.

Providing emergency power generator access 24 hours a day, 365 days of the year through a nationwide network of power generator engineers and depots, Power Call aims to have a generator on-site and running within one hour of a power failure. shentongroup’s record for delivering an emergency standby generator is 23 minutes and the company is so confident of it’s response times and efficiency that it guarantees client’s generator power within three hours – or their money back.

About Selcoms/Purdicom
A wireless, cloud and security distributor, Purdicom is a leading name throughout the UK and with a Worldwide reach.  Founded in 2005 as Selcoms, and now with some 40 full-time employees, Purdicom is the 80th fastest growing tech company in the UK.

Download this case study in pdf format here.

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