Our Colleague of the month has been chosen for a multitude of fantastic reasons, “his willingness to help”, “his cheery, friendly, personable nature” as well as his ability to give potential customers all the information needed so they can make the right choice when it comes to deciding their power continuity solution and provider.
This month’s Colleague of the month is Trushar Desai from shentongroup sales team!
If everything proceeds as planned the United Kingdom will officially end its membership of the European Union (EU) on the 29th March 2019. Like all other businesses in the UK at the present time, we have no real idea how this may or may not affect our industry.
What we do know, is at shentongroup we are committed to providing the excellent customer service, top quality products and services that we have become known for.
Regardless of the potential turbulence of the changing macroeconomic environment, we will continue to understand your needs and will continue to deliver on our promises.
For this project we needed to place two generators in one acoustic plant room enclosure for a Data Centre in Reigate. This was no problem whatsoever for our installation team at shentongroup led by Terry Catlin (Project Manager), we are used to providing whatever our clients ask for.
We at shentongroup take on any challenge when it comes to installing Generators, UPS or CHP systems. Big or small, we always apply the same high standards of project management and workmanship to deliver for our clients. Read more »
Thank you very much for your help. Shentons provided a very good, fast service.
Many Thanks Shirley. Excellent job all round
Please can you pass on my thanks to the engineers for their professionalism in making the evening a success.
I can’t thank you and your team enough for your help with the generator over the weekend.
It was the one single thing that I could worry about the least (apart from where to find the fuel gauge!). It was easy to deal with you, the generator was delivered on time, a lovely piece of kit, worked perfectly, was collected on time etc.
…I will use your firm again and will recommend you to anybody for honest and reliable service…
Thank you to those involved in arranging the CPD carried out at our office yesterday.
We found this CPD on CHPs to be very informative, and the presenter Marcus Dodswoth was very knowledgeable and approached the CPD with great professionalism and enthusiasm.
Dear all, I am pleased to announce that ****** have successful handed over the ******* project within our contract date. It is a massive achievement and I would like to take this opportunity to thank you all for the time and effort you have all put in. I’m sure we would of not achieved it without you.
Please can you pass this email onto all who was involved, including your bosses to show that your hard work was recognised within *******.
Look forward to completing the next one with you …wherever that is :-)
James, today’s training went well. Please let your mangers know Alex continued to be very thorough and professional when carrying out his work.
Your Engineer was on time and he called me directly for accurate location details. He was well mannered, informative and didn’t waste any time so he was done collecting data and completed his minor service works quickly so allowing me to undertake the monthly test without too long a delay.
All in all this was a good experience so please keep this up on future visits…
Just so you know there wasn’t any issues with the generator and working with Alex was a pleasure. Found him very patient, understanding and helpful.
Hi Julie, Thank you for your help today. This is the first time we’ve had a problem with our generator and I was reassured by the quick response.
I’ve now completed the project to upgrade the datacentre UPS/generator and handed over…
…I should like to thank you and all of your colleagues for your hard work in helping us achieve a great result.
I just wanted to send an email with the feedback from attendees for the Combined Heat & Power CPD yesterday.
Staff have said it was an excellent example of what a CPD session should be (by all accounts they have had some rather poor one’s in the past) and they asked me to feed this back to you and the presenters. Many thanks for the informative session :-)
Good afternoon Terry,
I just wanted to pay you an email to give out thanks for the work yourself and Shenton have done with regards to Saturday’s UPS install here at ***********.
The Saturday works went ahead as planned and on schedule at 7am our side and by 8am Dan, Callum & Vic had the previous system powered down and were well on their way to physically removing the system from site.
We ourselves were onsite until 10:30pm to remediate some IT issues but in terms of the install, planning and logistics we were completed for 18:00. Again I’d like to thank yourself, Ken and the chaps for a smooth delivery.
Brilliant Stuff Stephanie and you are welcome, I must say you guys have always helped us in a crisis and that counts for a lot…
…As usual let me known when you have a team ready for the Hawkeye installation.